Client
Cater Care
Events and Hospitality Operations Platform
Event Link connects public catering orders, customer quotations, and internal event operations in one web platform built for Cater Care's site-based hospitality workflows.
Snapshot
Project snapshot.
The fast read on what the platform is, who it serves and what was delivered.
Country
Australia
Year
2026
Platform
Web ordering + operations portal
Users
Customers, operations, kitchen, finance, and admins
Scope
Orders, quotes, kitchen, finance, sync
Scope markers
The brief
What needed to change.
Event and function ordering needed to be more than a public menu and checkout. The workflow had to support customer accounts, quoted work, internal review, event timing, kitchen preparation, payments, invoices, exports, site rules, and synced catalogue data.
The platform was built as operational infrastructure: simple enough for customers, controlled enough for internal teams, and configurable enough for site-based hospitality use.
The platform was built as operational infrastructure: simple enough for customers, controlled enough for internal teams, and configurable enough for site-based hospitality use.
The challenge
What made it complex.
The challenge was connecting a customer-facing catering journey to the internal workflows that make events, kitchen preparation, finance, and site configuration work.
Customer ordering had to connect to operations
Public browsing, checkout, quote requests, account history, and approvals needed to stay tied to the internal event workflow.
Quoted work needed structure
Function ordering required quote events, quote items, customer approval, expiry handling, status changes, and internal review.
Kitchen and finance needed the same source
Event preparation, kitchen tallies, invoice actions, payment states, adjustments, exports, and reports needed to work from connected records.
Site configuration could not be hardcoded
Branding, departments, locations, service types, operating hours, payment rules, catalogue sync, and internal access all needed admin control.
What we built
The operating system delivered.
Webits built a Django backend and React frontend with public ordering, customer accounts, quotation approval, order review, event operations, kitchen tallies, finance visibility, invoices, exports, role-based access, site settings, and Gather catalogue sync.
Customer and quote workflow
Public ordering and customer accounts
Customers can browse the event catalogue, place orders, review account history, manage payment context, and return to previous activity.
Quotation approval workflow
Internal users can prepare structured quotes, send them for review, and move accepted quoted work into the wider order workflow.
Operations
Event review and kitchen preparation
Operations and kitchen teams can review event details, timing, locations, items, tallies, and service preparation from connected screens.
Finance, invoices, and reporting
Finance users can review payment state, invoices, adjustments, order values, exports, and reports without reconstructing event context.
Configuration
Site settings and access control
Admins can manage branding, departments, locations, service rules, operating controls, internal roles, invitations, and permissions.
Gather catalogue sync
The platform manages Gather connection state, sync runs, media sync, webhook events, and source metadata for catalogue governance.
Technical foundation
The technical foundation.
Built on a Django, React, payment, catalogue-sync, and deployment foundation for web-based hospitality operations.
Backend
- Python
- Django
- Django REST Framework
- Management commands
Frontend
- React
- TypeScript
- Vite
- React Router
Database
- PostgreSQL
- Django ORM
- Relational commerce model
- Quote and order state
Commerce
- Stripe payment paths
- Invoice workflows
- CSV exports
- Payment state handling
Integrations
- Gather catalogue sync
- Webhook handling
- SMTP email
- Media sync
Deployment
- Docker
- NGINX
- Managed cloud hosting
- SSL/TLS
What changed
The result of the rebuild.
Event Link gave Cater Care a more controlled operating system for event and function ordering, from customer request through to kitchen preparation and finance review.
Event ordering became owned software
Cater Care gained a web platform shaped around its own event and function workflow instead of a generic third-party tool.
Customer and internal work stayed connected
Public orders, customer accounts, quotes, approvals, event records, kitchen preparation, and finance data now share one system.
Quotes became easier to control
Quoted work can be built, sent, reviewed, accepted, and moved forward without losing the underlying event and item context.
Operations gained better event visibility
Dashboards, calendars, event details, kitchen tallies, and run-related screens give teams a clearer view of work in progress.
Finance gained cleaner follow-up
Payment states, invoices, adjustments, exports, and reports are connected to the same order and event data used by operations.
Site rollout became more manageable
Branding, locations, departments, service types, operating rules, permissions, and catalogue settings can be managed without hardcoding every site.
The Cater Care ecosystem became more connected
Gather catalogue sync gives Event Link a governed relationship to existing product data while keeping the event workflow distinct.
System Views
Visual walkthrough across the system.
The clearest screens, system states, and support visuals behind the work.
Public Event Link home
Public product detail
Customer account hub
Customer quotation review
Internal dashboard
Customer order detail
Quotation list
Quotation builder
Order detail
Events calendar
Event operations
Kitchen operations
Finance overview
Reports
Invoices
Menu management
Gather catalogue sync
Gather sync detail
Customer cart with product notes
Booking details and department context
Event item allocation
Checkout review and contact details
Customer profile details
Saved card management
Customer order history
Customer event history
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Next Step
Need an ordering platform with operations behind it?
Webits builds customer-facing platforms with the operational systems behind them: quotes, approvals, finance, integrations, dashboards, and reporting.