Client
Cater Care
Campus Commerce and Operations Platform
Gather by Cater Care brings customer ordering, outlet operations, and head-office control into one connected platform built for live education-site operations and ongoing rollout.
Snapshot
Project snapshot.
The fast read on what the platform is, who it serves and what was delivered.
Country
Australia
Year
2025
Platform
iOS/Android app + web portals
Users
Customers, store teams, site managers, and head office
Scope
Ordering, payments, POS sync, reporting
Scope markers
The brief
What needed to change.
Cater Care operates across education environments where ordering, menus, outlets, payments, loyalty, and reporting all need to work together. When those parts sit in separate tools, store teams lose clarity and head office loses the visibility needed to manage rollout.
The brief was to turn that operating model into one platform. Customers needed a clean mobile ordering experience, outlets needed practical daily controls, and central teams needed payment, POS, product, and reporting data they could trust.
The brief was to turn that operating model into one platform. Customers needed a clean mobile ordering experience, outlets needed practical daily controls, and central teams needed payment, POS, product, and reporting data they could trust.
The challenge
What made it complex.
The hard part was connecting customer-facing commerce to site operations and head-office control without forcing every outlet into a generic ordering model.
Campus ordering had too many moving parts
Outlets, menus, products, pricing, availability, pickup, delivery, and site rules all needed to work from one commerce model.
Payments and POS data had to stay aligned
Customer payment state, mobile checkout, direct POS sync, and outlet fulfilment needed to move together without manual reconciliation becoming the real system.
Store teams needed practical daily control
Outlet users needed tools for orders, products, availability, and fulfilment without being buried inside head-office administration.
Central teams needed visibility across rollout
Head office needed reporting, settings, product oversight, and operational context across sites without slowing down local teams.
What we built
The operating system delivered.
Webits built a React Native app, Django backend, and web operations portals for mobile ordering, outlet management, payments, loyalty, POS sync, product control, reporting, and central admin.
Customer experience
Mobile ordering and loyalty
Customers can browse outlets, place orders, use saved context, and move through a mobile ordering flow connected to payment and fulfilment state.
Campus discovery and outlet menus
The app structures site discovery, outlet visibility, product availability, and menu browsing around real campus commerce behaviour.
Store operations
Outlet order handling
Store teams can manage order queues, status changes, fulfilment pressure, and day-to-day activity from a practical operations surface.
Menu, product, and availability control
Product data, outlet rules, availability, and menu context are managed through the system instead of being scattered across separate tools.
Commercial control
Payments, POS sync, and reporting
Payment handling, POS integration, order data, and reporting connect the customer transaction to operational and finance visibility.
Head-office administration
Central users can manage rollout, settings, outlets, reporting, and operational oversight without taking control away from site teams.
Technical foundation
The technical foundation.
Built on a stable web, mobile, data, and infrastructure stack for multi-site commerce and operations.
Backend
- Python
- Django
- Django REST Framework
- Celery
Frontend
- Django templates
- Responsive web portals
- Role-based admin UI
- Vanilla JavaScript
Database
- PostgreSQL
- Redis
- Django ORM
- Relational data model
Mobile
- React Native
- iOS and Android app
- Native payments
- Push notifications
Integrations
- NAB payment gateway
- Stripe
- IdealPOS
- Google Drive image sync
Deployment
- Google Cloud
- Docker
- Kubernetes
- NGINX
What changed
The result of the rebuild.
Gather gave Cater Care a clearer operating layer for campus commerce, connecting the customer experience with the systems used by outlet teams and head office.
Customer ordering moved into one product
Mobile discovery, ordering, payments, loyalty, and account activity now sit in one Gather experience instead of a loose mix of tools.
Outlet operations became easier to manage
Store teams gained a clearer way to handle orders, menus, product visibility, and daily commerce activity for their own location.
Payment and POS context became more reliable
Checkout, payment state, direct POS sync, and order handling are connected through the platform rather than left to manual follow-up.
Head office gained better operational visibility
Central users can review sites, stores, products, order activity, and reporting from the same system used by live operations.
Rollout became more controlled
The platform gives Cater Care a repeatable structure for adding sites, outlets, products, and operational rules without rebuilding the core workflow.
Commerce data became easier to use
Orders, products, customers, payments, stores, and reporting data now support management decisions instead of remaining locked inside separate systems.
The platform has room to keep evolving
The Django and React Native foundation supports ongoing changes across app experience, operations, integrations, reporting, and site expansion.
System Views
Visual walkthrough across the system.
The clearest screens, system states, and support visuals behind the work.
Find nearby sites
Site selection list
Home dashboard
Welcome screen
Store list
Walkway Cafe store
Cappuccino product detail
Walkway Cafe store menu
Nachos product detail
Cart review
Checkout step one
Checkout step two
Account screen
Payment methods
Order tracking
Order history
Loyalty hub
Points loyalty
Network operations dashboard
Site location administration
Store network directory
Staff and manager access
Today’s order board
Order detail and actions
Customer list
Customer profile
Product catalogue
Product editor
Category management
Tag management
Attribute management
Modifier group management
Bulk store overview
Bulk product management
Loyalty programs
Loyalty settings
Loyalty customer accounts
Finance overview
Finance reports
Report automation
Delivery destination sites
Destination management
Delivery cycle management
Store transactions
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Next Step
Need a commerce platform that matches real operations?
Webits designs and builds ordering systems, portals, apps, integrations, and reporting layers for businesses that need operational control behind the customer experience.