Client
Cater Care
Remote/Mining Workforce Delivery Platform
Webits designed and built a mining workforce delivery platform for Cater Care that connects QR-led vessel ordering, store fulfilment, and central control across remote mining environments.
Snapshot
Project snapshot.
The fast read on what the platform is, who it serves and what was delivered.
Country
Australia
Year
2025
Platform
iOS/Android worker app + operations portals
Users
Workers, store teams, delivery managers, and admins
Scope
QR ordering, cycles, packing, dispatch
Scope markers
The brief
What needed to change.
Remote workforce delivery does not behave like standard online ordering. Workers need to start from the right site and vessel, order inside the correct delivery window, and trust that the order will move through a scheduled fulfilment cycle.
The brief was to make that operating model clear across every surface: a worker app for QR-led ordering and delivery tracking, store tools for packing and dispatch, and central portals for Cater Care teams to manage cycles, vessels, orders, finance, reporting, and operational access.
The brief was to make that operating model clear across every surface: a worker app for QR-led ordering and delivery tracking, store tools for packing and dispatch, and central portals for Cater Care teams to manage cycles, vessels, orders, finance, reporting, and operational access.
The challenge
What made it complex.
The challenge was turning remote workforce ordering into a controlled delivery operation, not a generic commerce flow with delivery added later.
Ordering had to start from the right place
Workers could not be dropped into a generic store catalogue. Each order needed the right site, vessel, store, delivery window, and destination context from the start.
Fulfilment needed cycle-based control
Remote delivery runs needed packing summaries, per-order quantities, dispatch states, and cycle visibility instead of a flat list of incoming orders.
Worker, store, and head-office views had to stay connected
The app, fulfilment tools, delivery manager views, and central admin layer all needed to share the same delivery state and operational truth.
A shared commerce base needed deeper logistics logic
The platform had to extend commerce foundations with vessels, QR entry, delivery settings, POS routing, packing, dispatch, and reporting without becoming brittle.
What we built
The operating system delivered.
Webits built a connected Django and React Native platform covering QR vessel entry, site-aware store selection, delivery checkout, fulfilment tracking, delivery cycles, packing lists, dispatch control, vessel management, store delivery settings, POS routing, payment infrastructure, finance views, and reporting.
Worker delivery
QR-led vessel ordering
Workers enter the delivery journey from a vessel-aware flow, using QR-led context so the order starts with the right site and destination.
Delivery checkout and tracking
The app carries vessel context through store selection, menu browsing, cart, checkout, payment, and fulfilment milestones after the order is placed.
Fulfilment operations
Delivery cycles and order control
Store teams manage delivery runs through named cycles with order counts, timing, status movement, and visibility over the work in progress.
Packing, dispatch, and exception handling
Packing lists, product tallies, partially packed states, dispatch handling, and delivered-cycle views give fulfilment teams practical operational tools.
Platform control
Vessels, QR infrastructure, and store settings
Cater Care teams can manage vessel records, QR-linked entry, site-level delivery points, store delivery windows, fees, and scheduling rules.
Orders, finance, reporting, and access
Central teams can review delivery-aware orders, finance reports, site and store activity, delivery-manager permissions, and operational access from the portal.
Technical foundation
The technical foundation.
Built on a stable stack for remote-site ordering, mobile delivery workflows, fulfilment operations, integrations, and deployment.
Backend
- Python
- Django
- Django REST Framework
- Celery
Frontend
- Django templates
- Server-rendered portals
- WebSocket updates
- Role-based portal UI
Database
- PostgreSQL
- Redis
- Django ORM
- Relational data model
Mobile
- React Native
- iOS and Android app
- Native QR scanning
- Push notifications
Integrations
- IdealPOS
- NAB payments
- Google Cloud Storage
- OneSignal
Deployment
- Google Cloud
- Docker
- Kubernetes
- NGINX
What changed
The result of the rebuild.
The platform gives Cater Care a clearer operating layer for remote delivery, connecting worker ordering, store fulfilment, dispatch control, and central reporting in one system.
Remote ordering became a controlled workflow
Workers start from the right site and vessel context, then order through a delivery-aware path instead of a generic commerce flow.
Fulfilment moved into delivery cycles
Store teams can work through named cycles, order groups, packing states, and dispatch movement rather than managing a loose order queue.
Packing became easier to manage
Product tallies, per-order quantities, partially packed states, and packing views give teams a clearer way to prepare delivery runs.
Dispatch and delivery state became visible
Dispatch movement, delivered-cycle history, and worker-facing tracking keep fulfilment progress visible across the app and portal.
Vessel infrastructure became manageable
Vessel records, QR entry, and site-level delivery points are handled inside the platform instead of being managed as disconnected static data.
Central teams gained stronger oversight
Cater Care operators can review delivery orders, store settings, finance reports, site activity, and role-based access from one operational layer.
The platform created room for rollout
The delivery-led foundation can support more remote sites, stores, vessels, ordering windows, fulfilment roles, and reporting needs over time.
System Views
Visual walkthrough across the system.
The clearest screens, system states, and support visuals behind the work.
Delivery start
QR scan
Site confirmation
Store availability
Delivery menu
Delivery cart
Checkout delivery journey
Ongoing order tracking
Delivered tracking
Order history
Home dashboard
Account and payment continuity
Delivery cycles
Open cycle orders
Packing list
Partially packed order
Dispatch audit
Delivered cycle orders
Manage vessels for site
Vessels overview
Delivery settings
Packing cycle orders
All delivery orders
Finance reports
Delivery-manager cycles
Delivery-manager packing
Operations dashboard
Finance overview
Mining site locations
North Shelf store network
Delivery product catalogue
Bulk product editor
Category management
Modifier groups
Live order queue
Transaction audit
Report builder and preview
Automated report workflows
Loyalty programmes
Programme customer accounts
Support request queue
Portal team access
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Next Step
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